Refund policy

Refund Policy

Personalized & Embroidered Items (Final Sale)

Every Little Miss Lagniappe piece is thoughtfully personalized and crafted with care. Because of the custom nature of these items, all embroidered and personalized products are final sale and not eligible for return or exchange unless they are determined to be substantially defective.

If you believe your item has a defect, please email littlemisslagniappe@gmail.com within 7 days of delivery. Our team will gladly review your concern and work toward a fair resolution.

Eligibility for Return or Refund (Customized Products)

A refund or replacement may be considered when all of the following are true:

  • The item contains a substantial defect or does not match the approved specifications.

  • The issue resulted from an error in our customization or production process.

  • You contact us within 7 days of receipt and the claim is approved after review.

Production Tolerance: Minor variations in embroidery placement fall within normal tolerances and are not considered defects.

We may request clear photographs of the issue before authorizing any resolution.

Sales & Price Adjustments

We do not offer price matching or post-purchase price adjustments. Promotions and sales:

  • Are offered at our sole discretion

  • May be time-limited or exclusive to certain collections, platforms, or customer groups

  • Cannot be applied to previous purchases

  • May be modified or discontinued at any time without notice

Before You Order

Please double-check personalization fields, and order details before placing your order. If you have questions, we’re happy to help at littlemisslagniappe@gmail.com