Customer Care
Orders & Turnaround
What is your turnaround time?
Our custom embroidery turnaround time is typically 2–3 weeks. If you have a specific deadline, please let us know when placing your order, and we’ll do our best to accommodate you.
Estimated timelines for preorder items will be listed on the individual product listing.
Do you offer custom orders?
Yes! From sweaters and tote bags to custom baby bundles, we love bringing your ideas to life. If you have something special in mind or see something on our social media that you'd like us to recreate, please contact us or send us an email to get started.
What is your turnaround time for preorder items?
Estimated timelines for preorder items will be listed on the individual product listing. Because preorder items are ordered specifically for you, timelines may vary by product.
Embroidery & Personalization
Do you accept outside items for embroidery or personalization?
We appreciate that you love our style! However, we do not accept outside items for embroidery or personalization. All items must be purchased through Little Miss Lagniappe.
Do you have more fonts and embroidery designs available?
Our embroidery design library is always growing! Some of our favorites can be found here, but our full catalog is available through EEganizer.
Have a specific design or idea in mind? Reach out! We’re always happy to collaborate and see what we can create together.
Shipping, Pickup & Returns
Do you ship?
Yes! We ship orders throughout the United States and also offer local porch pickup in Metairie, Louisiana.
How long does shipping take?
Most custom orders ship within 3 weeks, unless otherwise noted. Once your order ships, you’ll receive an email with tracking information. Please allow additional time for preorder items, as noted in the product description.
How do I track my order?
Once your order ships, you’ll receive a shipping confirmation email with your tracking number. You can use the tracking link in that email to follow your package’s journey.
Do you accept returns or exchanges?
Because each item is made especially for you, all sales are final.
For personalized items, we only accept returns or exchanges if there is an error on our part, such as an incorrect monogram or wrong product color. If we make a mistake, please contact us within 7 days of delivery, and we’ll make it right.
For the fastest resolution, please include photos of the incorrect or damaged product when reaching out.
